Balcony Restaurant
About this opportunity
The Balcony Restaurant is an iconic café, bar, and restaurant in the heart of Townsville’s CBD, boasting a 4.5-star rating across all major hospitality review platforms. Built in the 1920s, the venue exudes old-world charm and is named after its stunning, heritage-listed Queenslander-style building. Featuring a grand balcony, it offers a popular spot for al fresco dining. This unique venue is ideal for hosting a variety of events, from private functions, weddings and business meetings to cocktail parties, high teas, breakfasts, lunches, or simply enjoying coffee and sweet treats with friends.
The Balcony Restaurant has a loyal following, drawing both locals and tourists with its diverse menu, offering consistent casual dining options inspired by land and sea, all made with locally sourced ingredients. The owner-operators take great pride in delivering a high-quality dining experience, combining exceptional food with attentive, personalized front-of-house service.
Business Story
The business boasts a diverse customer base and operates seven days a week, with consistently strong weekend trade. Sunday is the peak trading day, driven by the CBD Markets that attract a high volume of customers. Weekday trade remains robust, thanks to a mix of locals and workers who frequent the venue for breakfast, coffee, lunch, and business meetings.
The Balcony Restaurant operates limited hours, generally from 8:00am to 2:00pm, with evening service reserved for private functions. There is a strong opportunity to boost revenue by extending operating hours to include dinner service and further provide outside catering which is highly profitable. The owners treat the business as a lifestyle, allowing for two days off during quieter periods. During these times, experienced and reliable staff manage the operation seamlessly, ensuring smooth and efficient service.
The owners place a strong emphasis on staff development and training, dedicating time and effort to maintain high service standards. This commitment is reflected in a low staff turnover rate, with casual employees remaining for an average of two years. Additionally, comprehensive systems and procedures are in place to streamline operations, ensuring efficiency. These well-established processes cover every aspect of the business, contributing to a positive experience for both customers and employees.
This turnkey operation is ready for new owners who share a passion for upholding the legacy of a polished and professional hospitality business. To support a smooth transition, the current owner is offering a generous training period, ensuring you become fully familiar with the business operations. This training will cover all essential behind-the-scenes processes, equipping you with the knowledge to run the business efficiently and seamlessly in the future.
If this prospect is of interest to you, contact us today. We are here to support you in exploring this exciting business venture.
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Denny has a long career in all forms of business including Corporate Management with International and National FMCG organizations, with vast experience in the fields of Operational Management, Sales and Marketing Management, Franchise Business Management to Small Business Owner / Operator of Motels, Courier and Supermarket businesses.
In 2007 Denny saw the need for a good communicator with a strong understanding of business operation to offer a Business Broking service second to none. Denny's combined experienced gained over many years in the Corporate world and small business ownership has taken Business Brokering to new heights with with the Business Sales Group that includes NQ Business Sales, CQ Business Sales FNQ Business Sales and SEQ Business Sales, a very automated business utilizing technology to gain reach with unprecedented response in offers, time and product in the most professional manner.
Denny's focus is to satisfy Sellers and Buyers during transactions to deliver only good outcomes. In addition to this grow the business base and maximize the use of latest technologies to deliver a quality product.
Phil started his working career in purchasing with large and multi-national companies in Sydney.
A family relocation to Bowen in 1974 was the catalyst to owning his own business.
Phil has been in various businesses from Pest Control to Delicatessen/Takeaway and has for the last 39 years built a wholesale business that has served Bowen, Whitsundays, Mackay and the Coalfields, from 1 truck and himself to 6 trucks and 15 employees.
This has given Phil a very solid knowledge of the area from Bowen to Rockhampton and what it takes to thrive in business there.
Phil has a strong knowledge of business and business practices built through the process of growing his own business as well as time spent on State Franchise Council and dealing with the many changing government policies in those 39 years.
The process of selling his own business has shown Phil the real need for a locally based business broker, easily contacted and heavily focused on the Central Queensland area, which has led to his involvement in CQ Business Brokers.
